About Us

About Us



CasinoPlex opened its doors to the public in 2003 and has since been dedicated to providing the best online gaming experience to its customers. In 2010, CasinoPlex came under the management of BETPOINT GROUP UK LIMITED, which is the parent company behind CasinoPlex.

BETPOINT GROUP UK LIMITED consists of a team of professionals with decades of experience in the online gaming industry, constantly striving to create the best gaming experience for their players across all the brands.

Our company currently holds the following licenses: 

Our company follows the strict rules set by the MGA (Malta Gaming Authority) and by the Gambling Commission of United Kingdom in order to operate with a European and United Kingdom gaming license. This gives security to our players, and makes winnings non-taxable.

Licenses issued by the United Kingdom Gambling Commission:
License number: 000-039522-R-319398-001 (issued on the 11th November 2014).


Our casino software is developed and maintained by “Playtech”, which is one of the world’s largest providers of online gaming software. All CasinoPlex games bear the approval of the Gaming Laboratories International (GLI®), which periodically certifies that our games are true and fair.

Contact our Support

Our support team consists of highly professional people who are ready to help you with any questions or problems that you may have while playing at our casino.  We currently offer support in the following languages English, Russian, Hungarian and Italian.

You may contact our support via e-mail and live chat, or by calling us for free on SKYPE. Read more about how to get in touch with our support team here.


We appreciate any kind of feedback. So, whether you’ve had a good experience or a less pleasant one, or if you feel there are any areas where we can improve, let us know! Your feedback will help us become an even better online casino and provide you with the best possible experience.

Please send your feedback to support@casinoplex.co.uk

Office Address

Sonor, Level 1,
Cathedral Street 66, Sliema SLM2200
MT 1966 1023


Updated 01/03/2019