Do you have any questions, or require help with your account? Our customer service is available via email from Monday to Friday from 8AM to 5PM (UK time).


To be able to help you more efficiently, kindly follow these guidelines:

  • Always have your username and/or email ready when you contact us.
  • Include your username together with as much information as possible when you email us.
  • Contact us via the email address which you provided for your account registration.

Email Support :

Please contact us using the e-mail address provided below:

Customer support
(General queries/Deposits/Withdrawals/Promotions etc)

Call us on: 020 3239 0342


(For account verification)


Postal Address:

E-play24 Ltd
Tigne Place, Block 12, Floor 1/5,
Tigne Street, Sliema
SLM3173 Malta
MT 1966 1023