About Us

About Us

 

 

CasinoPlex opened its doors to the public in 2003 and has since been dedicated to providing the best online gaming experience to its customers. In 2010, CasinoPlex came under the management of E-Play24 ltd. which is the parent company behind CasinoPlexPokerPlex24 and E-Play24 Affiliates.

E-Play24 ltd. consists of a team of professionals with decades of experience in the online gaming industry, constantly striving to create the best gaming experience for their players across all the brands.

Our company currently holds the following licenses: 

Our company follows the strict rules set by the MGA (Malta Gaming Authority) and by the Gambling Commission of United Kingdom in order to operate with a European and United Kingdom gaming license. This gives security to our players, and makes winnings non-taxable.

Licenses issued by MGA:
MGA/CL1/637/2010 and MGA/CL3/637/2010 (issued on the 9th February 2011).

Licenses issued by the United Kingdom Gambling Commission:
License number: 000-039522-R-319398-001 (issued on the 11th November 2014).

Software

Our casino software is developed and maintained by “Playtech”, which is one of the world’s largest providers of online gaming software. All CasinoPlex games bear the approval of the Gaming Laboratories International (GLI®), which periodically certifies that our games are true and fair.

Contact our Support

Our support team consists of highly professional people who are ready to help you with any questions or problems that you may have while playing at our casino.  We currently offer support in the following languages English, Russian, Hungarian and Italian.

You may contact our support via e-mail and live chat, or by calling us for free on SKYPE. Read more about how to get in touch with our support team here.

Feedback

We appreciate any kind of feedback. So, whether you’ve had a good experience or a less pleasant one, or if you feel there are any areas where we can improve, let us know! Your feedback will help us become an even better online casino and provide you with the best possible experience.

Please send your feedback to support@casinoplex.co.uk

Promote our brands

Are you an affiliate? Would you like to promote our brands? Visit our affiliate site www.e-play24.com for more information, or send an e-mail directly to our Affiliate and Marketing team via: affiliates@e-play24.com

Office Address

E-play24 Ltd.
Tigne Place , Block 12 , Floor 1/5,
Tigne Steet, Sliema SLM3173
MT 1966 1023

 

Updated 23/05/2014